Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Customer Service
Course Objectives:
Duration: 1 day
How to be caring and mindful of the customer behavioral style and how to build rapport with customers and creating the impact for your businesses
Provider: AAC TRAINING CENTRE
How to communicate with non-verbal and verbal cues to enhance your business and giving the right impressions.
How to develop and creating a "Service Excellence Culture" and creating the positive impression for your businesses
Duration: 2 day
How to achieve desire results of customer's satisfaction in service sectors. How to be an effective customer service ambassador.
How to turn adverse situation when dealing with customers to our advantages. How to apply the non-verbal and verbal cues to resolve to our advantages.
How to handle calls…? How do you take down business messages? Creating the right impression to customers over the phone? Find out more on how to build up your business image?